![]() This company lost a return customer due to $53.25, poor business ethics and the manager's inability to take responsibility for their error. In the meantime, I have this debit on my bank account that is MY RESPONSIBILITY, due to their system glitch. ![]() I called my bank explained what happened. In the meantime, the "manager" finds my order in abandoned order mailbox, and still tells me even though they found my order, with my address and everything, MY CARD WAS NOT CHARGED, BUT IF IT WAS IT WAS, ITS UP TO ME TO DISPUTE THE CHARGE! So after sending proof to them and after verifying with my bank this was a hard charge, And after staying calm with this so called manager I am pretty much done. Ok, so I call Natural Life back AGAIN, at which time a "manager" gets on the phone and tells me it's impossible that I had been charged and it's only a pending (not showing at my bank as pending, showing charged and verified when I called). I did exactly that! ThenI called my bank who told me I was charged and debited from my account. Natural Life makes irresistible treasures to & clothes with a positive vibe and free spirit styleinspiring people to Give & Live Happy naturallifehappy. Food for thought if the-order didn't go through, why call my bank? They asked me to send a screen shot PROVING my bank was charged. They said they didn't receive the order and they NEVER charge until the item ships. Nope not the case, because my card was actually charged! Didn't receive an order confirmation, so called them and told them what happened. ![]() Maybe (I am thinking) I have less in my account then I thought. Ok! Got an error again! Said my card was bad. Went back in and rekeyed CORRECTED info with correct security code. It said I put in the wrong security code. I entered my card info to order, (a typo initially) my fault on the credit card. Decided to give this company yet another chance. 3rd order, a dress that looked great on line. 2nd order, disappointed in size/quality (gifts, not clothing) of items. 1st order ok, but had to return due to very poor fit.
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